MEASURED Success

CUSTOMER FEEDBACK

What Our Customers Say

“We have traded for 28 years at Frank Berry Otter and at no point during that time have we held a supplier in such high esteem! Professional, efficient, and above all gets the job done. Winners of our ‘supplier of the year’ for 2012 and I am positive they will be in the running again this year. Well done to a small team who really do ‘care’.”

Paul Cahill, General Manager: Frank Berry Otter

“This month Sky News Design has instigated The Design Excellence Awards as a way of rewarding the best collaboration between commissioning producer and design in News. The trophies have just arrived from the letterpress and hot foil plate manufacturers and they are absolutely stunning. If any of you ever have need for this for promos or your individual design work, or if your friends or colleagues are searching for someone, I’d recommend you give Karl and Ros a call. They engaged and thought creatively about the problem we wanted to solve and really pulled thisone out of the bag.”

Chyaz Buffett, Head of News Design: Sky Creative

“We have purchased two Marshall foilers from Metallic Elephant. Karl had stripped and rebuilt both machines and they arrived with us like new and have been in daily use for the past couple of years and have never let us down. The most reassuring thing for us is the knowledge that Metallic Elephant are just a friendly phone call away for any help or advice with regards machine set up, plates, foil choice etc. Karl certainly knows the foiling trade and will happily dispense his knowledge for free which was invaluable when we were first setting up and didn’t know the first thing about hot foil printing. Needless to say, we never go any where else for our plates. Send them a file before 1 pm and you know the plates will ship the same day.”

Matt, Wedding Stationery Designer

“We had such an instructive day with Karl and Ros at Metallic Elephant. We arrived with our rather battered old printing machine which Karl had cleaned up, mended, realigned and in full working order in a matter of minutes. He then talked us through how we could streamline our printing process, improve our quality of print and get the most out our machine. We were actually ready to invest in a new one but after an hour with Karl our machine was firing on all cylinders again and there was no need for an upgrade. For anyone wanting to perfect the way they foil print, improve their efficacy and learn all the tricks of the trade I recommend a visit!”

Bobby, Be Golden